Top Stories
2/3/2012
2/1/2012
President's Letter - Winter 2012
Suzanne Stansubry Inducted to NRCC Hall of Fame!
2/1/2012
2/1/2012
California's Carwash Unionization could spread East
2/2/2012
CarWash College Monthly Tip -
Progressive Discipline Policy
1/2/2012
CarWash College Monthly Tip -
Documentation - A Necessary Process
12/5/2011
CarWash College Monthly Tip -When is it Time for a Price Change?
11/4/2011
CarWash College Monthly Tip -Get Ready for the Business
The History Channel's Modern Marvels series "Car Wash" showcases our industry
Monthly Reminders
February 2012
Self-Service Daily Check List
* Water Heater
* Bay Hoses for breaks or scuffs
* Water Softness
* Changer & Coin boxes for jams
* All Wash Selections for proper operation
* Chemical tanks (fill if needed)
Conveyor Daily Check List
* Check all functions of the conveyor operations
* Listen for & correct the cause of any unusual noises
* Wash down conveyor at the end of each day
* Open manual air dump valves at the roller-up air cylinder each evening before closing
Do you have a reminder you would like us to post? Send it to us!
Tip: Have you started your saftey binder?.... check out the blog CarWash Safety 101 for more details
News - January 2012 - CarWash College Tip of the Month
Documentation – A Necessary Process
Do you have a documentation process in place that captures what your employees are doing right and, what they could improve upon? If not, you should. Not only does documenting an employees performance open up communications on what, and how, they can improve, documentation affords you some degree of protection if you terminate an employee and the termination is legally challenged.
It is a standard practice to interview someone when you hire them, but is it standard for you to conduct an exit interview? If not, it should be. The process itself can sometimes be hard to follow when letting someone go because of the circumstances surrounding the situation. No matter the situation, always fill out an exit interview form. If the employee refuses to answer the questions or sign the form, note that on the form before filing it in the employees file. And, recordkeeping plays an important part in the documentation process as the EEOC requires employers to keep an employees file for at least one year from the date of termination (Publication 29 CFR Part 1602).
To assist you with your necessary documentation/recordkeeping, this months tip includes an example of an Exit Interview. Feel free to use this one, or create one of your own, but whatever you do, make sure you have one and that you use it.
Robert Andre is the President of CarWash College™. Robert can be reached at Randre@CarWashCollege.com. For more information about CarWash College™ certification programs, visit www.CarWashCollege.com or call the registrar's office at 1-866-492-7422.
